Privacy Policy

1. Information We Collect

• Personal identifiers: name, email address, phone number, billing and shipping address.
• Payment data: processed securely through third-party payment processors; we do not store full card numbers.
• Usage data: pages visited, time on site, referral source, browser type, and IP address.
• Communications: messages you send via our contact forms or email.

2. How We Use Your Information

• To process and fulfill your route itinerary orders and send booking confirmations.
• To respond to inquiries, provide customer support, and send trip-related updates.
• To improve our website, personalize your experience, and analyze usage trends.
• To send marketing communications where you have given explicit consent (you may opt out at any time).

3. Cookies & Tracking Technologies

• We use essential cookies to keep the site functional (session management, cart).
• Analytics cookies (e.g., Google Analytics) help us understand how visitors interact with our site.
• You can control cookie preferences via your browser settings or our Cookie Preference Center (see Cookie Policy at #/cookies).

4. Third-Party Sharing

• We share data only with service providers necessary to operate our business: payment processors, email platforms, analytics providers, and accommodation/tour partners relevant to your booking.
• We do not sell your personal information to third parties for their own marketing purposes.
• Third-party providers are contractually obligated to protect your data and use it only for the services they provide to us.

5. Your Rights (GDPR & CCPA)

• Access & Portability: Request a copy of the personal data we hold about you.
• Correction: Ask us to correct inaccurate or incomplete information.
• Deletion: Request erasure of your data, subject to legal retention obligations.
• Opt-Out (CCPA): California residents may opt out of the sale of personal information — we do not sell data, but you may submit a request at any time.
• To exercise any right, email us at [email protected]. We will respond within 30 days.

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes described in this policy or as required by applicable law. Booking records are kept for up to 7 years for accounting and legal compliance. Marketing consent records are retained until you withdraw consent.

7. Security

We use industry-standard technical and organizational measures — including TLS encryption, access controls, and regular security reviews — to protect your personal data. No transmission over the internet is 100{68f82e826574542b287123d8a20748da723c655903472477a299d38666f83acc} secure; we encourage you to use strong, unique passwords for your account.

8. Children's Privacy

Our services are intended for adults aged 18 and older. We do not knowingly collect personal information from children under 13. If we become aware that a child has provided us with personal data, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. We will post the updated policy on this page with a revised "Last Updated" date. Continued use of our site after changes constitutes acceptance of the updated policy.

10. Contact Us

• Email: [email protected]
• Phone: +1 (800) 774-6683
• Mailing Address: privnotpeters, 4521 Americana Blvd, Suite 300, Austin, TX 78701, USA